30 Day Money Back Guarantee

Restrictions Apply

We Want You To Be Satisfied With Your Purchase

We are glad you chose Jackson's Music Store and we want you to be happy with your purchase. If you are not satisfied with any item, you can return it within 30 days of the shipping date for a complete refund of the merchandise price. 

Items Listed Below May Not Be Returned

* Used, discontinued, and clearance items.
* Music, books, software, CDs, DVDs, vacuum tubes, computer hardware/software, computer interfaces, and in-ear items.
* Items that have come in contact with a person's mouth, ie. microphones, mouthpieces, reeds, and harmonicas.


Customer is responsible for all shipping costs. All items must be returned within 30 days of the shipping date to you. We suggest that you check you order after receiving to be sure that all items work properly. Returned items must be in "new" condition. "New" means that the items must show no wear or abuse and that they include all packaging, paperwork, warranty cards, and accessories. Items returned with damaged or missing packaging are subject to a minimum 20% restocking fee and may be disqualified for return. Jackson's Music Store will always be fair when considering your return.

Credit card returns of more than $1,000 are subject to a 5% restocking fee to offset credit card transaction fees.